Managing your account and payments

How do I change my password?

Simply click on the profile button at the bottom left of the app screen. From here you can manage all your personal details.

How do I pay for my assets?

You can purchase your assets using EFT or a once-off debit order. We are currently looking at other payment methods for the future.

Why do I need to sign a direct debit order?

Our direct debit order is a once-off direct debit order and will not recur monthly. It is to make the purchase easier. However, we understand not everyone wants to sign a direct debit order. If you prefer to pay by EFT, your selection will be reserved for 48 hours to complete your purchase.

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2 comments
  • How do I open a account ?

  • HI John - you can download the app from the App Store or from Google Play and then follow the prompts to open an account. If you have any problems please contact ifcontact@fedgroup.co.za

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