I've changed my mind - can I get a refund?

When you make a purchase via the app, you are buying an asset. If you have made an error when purchasing, please contact us immediately so we can try to help.

We are in the process of setting up a secondary market platform to enable you to sell your assets to a willing buyer at a price that makes sense to both of you. In the meantime, we will attempt to find a willing buyer for you if you instruct us to do so. This process can take up to a month, or even longer. The larger the value of assets you want to sell, the longer it usually takes to find a willing buyer.

Please email us at impactservice@fedgroup.co.za

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