What happens if my once-off debit order or EFT does not go through?

We currently have two options for payments: once-off direct debit or via EFT. We are actively exploring other payment options in the future. 

If your once-off debit order fails due to insufficient funds, or you are unable to complete your EFT, your assets will no longer be reserved and will be available for purchase on the platform again.

Please contact us at investments@fedgroup.co.za so that we can assist you.


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